Terms and conditions

The graphics and designs are property of Studio 118 and they cannot be reproduced or copied for any reason.

Digital items

You have the printing rights and you can print as many copies as you want from home, at a local print shop, or by uploading the file to an online printing service.

All Studio 118 files are for personal use only. Selling, sharing and commercial use of the files is not allowed. 

If you're buying digital items, please note that because of the nature of digital files, all are non-returnable, non-refundable and no physical items will be mailed. Also, once our digital files have been downloaded, there is no way they can be returned to us.

You may not copy, reproduce, share, or transfer any of the files to a third-party.

You understand that Studio 118 takes no responsibility if for some reason a Professional Printer, or Professional Print stores refuse to print our products and we will not provide refunds or compensation for any printing issues. We have done our best to ensure our products have no Copyright infringement.

You understand that Studio 118 is not responsible for purchases which have been made without reading/understanding the file description.

Please note that colors may vary slightly from monitor to monitor and printer to printer. 

If an incorrect file is purchased, Studio 118 takes no responsibility for this error. However, please contact us and we'll see how we can resolve the problem for you.

Physical items

We gladly accept returns and cancellations.
- Just contact me within: 14 days of delivery
- Ship items back to me within: 30 days of delivery
- Request a cancellation within: 1 hour of purchase
We don't accept exchanges but please contact us if you have any problems with your order.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We currently ship only to USA and shipping times are 3-13 business days. We'll do our best to meet these shipping estimates, but cannot guarantee them. If you're outside of USA but would still like to order, send us a message and we'll try to work something out.

We need 1-2 business days to prepare the order and then it's shipped to you.

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

General

Any personal information you provide to us is kept strictly confidential and is used only to communicate with you.

Your information is not shared with or sold to any other outside party that is not involved in providing Studio 118 files and services.

For payments made with PayPal, please view the Privacy Policy at the Paypal Website for more specific details regarding their own Privacy Protection and Security.

You will contact us If you have any issues or need any assistance.